Did you know that you can download the Tivoli app for free? That there are just as many adventures to be had in Tivoli when it is raining as when the sun is shining? And that as a Tivoli guest you can get a discount in Q-Park’s parking facilities?
Find information about all this and much much more here at this page.
Tivoli accepts the following payment cards:
Please note that Tivoli adds a charge to all credit card transactions conducted with a corporate card, "3 - party schemes" as well as cards issued outside the EU. Tivoli does not make a profit on this charge, which is duty payable to the credit card companies.
Rates for credit cards issued in other countries:
American Express 2,50%, Mastercard/Eurocard 2,24%, Visa 2,14%.
Rates for credit cards issued in Denmark:
The charge is 0.75% for all credit cards issued in Denmark.
Please note that this does not apply to Dankort, as it is a debit card.Checks and foreign currency
Cheques will be cashed according to normal bank rules upon presentation of a valid ID card.Cash points / ATM
The Nurses Station is manned by trained nurses and is located near the Family Amenity Centre. If you need help, contact the Tivoli staff.
There are luggage lockers by the Main Entrance, the Glyptotek entrance and under the ride "Demon". It costs DKK 50 to hire a large locker, and DKK 30 for a small one.
Please note that you can pay with coins, 50 Kroner-note, 100 Kroner-note and credit cards. These are the sizes of the lockers:
As part of the effort to improve the environment Tivoli wants to reduce the amount of waste from disposable beverage containers. All refreshment outlets therefore serve beverages only in reusable cups.
DKK 5 will be added to the price of the beverage as a deposit for the cup. The deposit will be reimbursed at one of Tivoli’s Reusable Cup Refund Points.
You are not allowed to bring glass bottles into Tivoli. Neither are you allowed to bring in bottles or containers of alcoholic drinks.
Any lost property that is found must be handed in at Tivoli Service Centre by the Main Entrance.
Every Monday, the police collect lost property which has been found in Tivoli.
Lost and Found
Phone: (+45) 38 74 88 22.
Unfortunately, you may not take your dog with you into Tivoli. Of course, blind and partially sighted people may bring in guide dogs or service dogs.
See the practical information for visitors with functional impairments
To enter Tivoli, please use the Main Entrance in Vesterbrogade, the Central Station entrance in Bernstorffsgade.
If you have pre-purchased your ticket, have a Tivoli Pass Silver or Tivoli Pass Gold - you can also use the self-service entrance at the corner of Tietgensgade and H. C. Andersens Boulevard.
Re-entry If you wish to leave the Gardens and return, please use the exit through the Tivoli Food Hall where it is possible to obtain a re-entry stamp from the Tivoli staff.
Entrance to Tivoli outside the season If you are attending a show / concert in the Glass- or Concert Hall outside season, please use the Main Entrance in Vesterbrogade.
Tivoli is smoke-free, but our guests can find four zones for smoking. The zones are clearly marked with smoking permitted signs, marked in Tivoli's garden map, and described on Tivoli.dk. It is Tivoli's view that e-cigarettes are to equate ordinary cigarettes. Tivoli's smoking policy thus also applies to e-cigarettes.
The Service Centre is near the Main Entrance, with the entrance from the Gardens. All visitors' enquiries are dealt with here: leaflets are available, annual cards and concert tickets are on sale, and we can give general information. The Service Centre also takes care of lost children.
There are toilets in these places:
Toilets for the disabled
There are toilet facilities for the disabled by Pantomimeteatret (the Pantomime Theatre), in the Family Amenity Centre (near the playground) and by the Glyptotek entrance. In addition to these, you can find toilets for the disabled in a number of the restaurants in the Gardens and in Glassalen (the Glass Hall Theatre) and Koncertsalen (the Concert Hall).
Family amenity room
You will find our well-equipped baby changing room near Petzi's World (the playground), where among other things you can heat up baby food and milk. There are also baby changing facilities in the following toilets:
There are 29 vending machines for tickets and Multi-ride tickets positioned around Tivoli. You can see on the map of the Gardens where the machines are placed.